Drivings support
How can we help?
Search for an answer or browse guidance on learning, your account, billing and the Drivings assistant.
Using Drivings
Your account, plan, lessons and the Drivings assistant.
Getting started
Set up your account, pick your region and find your way around.
Plans & billing
Free and Pro, credits and top-ups, changing or cancelling your plan, and refunds.
All 8 articlesAccount & privacy
Sign-in details, connected accounts, your data, and closing your account.
- Changing your email or password
- Google and Apple sign-in
- Devices you're signed in on
- Closing your account
Lessons & courses
Lessons, journeys, listening, hazard perception, mock tests, streaks and XP.
All 7 articlesAI assistant
Asking questions, voice mode, dictation, images, quizzes and what it costs.
All 9 articlesTheory test answers
Direct answers about booking, sitting and passing the DVSA theory test.
Booking your test
What you need to book, what it costs, and how to change or cancel without losing the fee.
All 5 articlesOn the day
What to bring, when to arrive, and how long you'll be at the test centre.
Results & retakes
How long a theory pass lasts, retaking after a fail, and finding a lost certificate number.
Still need a hand?
Send us a message and our support team will help.